Careers
Customer Service Representative
Starting at $14/hr Full/Part Time Position Available!
We are in search of a motivated, ready-to-learn customer service representative. Below are the job duties. We are open to both full-time and part-time positions. Monday-Friday 9:00 am-5:30 pm and some weekends for setups and event management. (Overtime Pay)
- Assist clients with general questions & product questions
- Respond to all inquiries (Website leads, social media leads, live chat, phone calls, and text messages)
- Engage with clients to achieve a reservation or opportunity to meet in our showroom
- Follow up with all online price quotes via email and phone
- Respond to all inquiries promptly (within the same business day)
- Ability to learn all products inside and out so all questions can be answered
- Maintain a positive and professional attitude toward clients at all times
- Ability to communicate with necessary colleagues to relay proper information or receive answers needed
- Must speak English and Spanish and have good grammar skills
- Ability to use a computer and learn our rental software
- Must have basic sales skills
- Must have email etiquette
- Ensure client satisfaction
- Preparing orders for the weekend (prepping napkins, utensils, cushions, and prepping dirty linens to be sent out)
General Qualifications:
- be at least 18 years old
- ability to work weekends, and holidays.
- ability to sit or stand for long periods of time
- ability to work under strict time requirements
- ability to interpret, understand and follow instructions
- have an eye for detail
Delivery Driver & Delivery Assistant
Starting at $13hr-$16hr Full/Time Positions Available!
Our delivery team does more than just bring inventory from one location to another. At Soiree Party Rental, we like to see our delivery team as the last step to complete the cycle of 100% customer satisfaction. With that, we are looking for new team members who are customer-service driven.
What can a typical day look like as a member of our delivery team?
- When delivery personnel are not on deliveries, they will be working on preparing items to be delivered and maintaining the warehouse.
- As a member of our delivery team you will have a number of deliveries and pick-ups throughout your day. Shifts can be as short as 5hrs and as long as 10hr shifts.
- Your first stop might be to a client’s home where you need to pick up all of the tableware, backdrops, tables & chairs that they rented from us for their friends’ birthday party. We hope your counting game is on for pick-ups like these, your job is going to include counting all inventory and making sure everything on the invoice is accounted for.
- After several other stops, be ready to end your day setting up a 20×30 tent with fans, tables, chairs, linens, and balloons outside! Our clients love throwing parties in the great outdoors and they need us to make their event an unforgettable one!
- Our team members also communicate with clients throughout the job and are regularly reporting back to our dispatch department with any issues that come up while on the road.
General Qualifications:
- be at least 18 years old
- ability to work weekends, holidays, and extended periods of time(up to 10 hr days)
- ability to lift product weighing between 50 and 65 pounds
- ability to sit or stand for long periods of time
- ability to bend, stoop, and twist
- ability to stack product of varying weights
- ability to work under strict time requirements
- ability to interpret, understand and follow instructions
- have an eye for detail when doing setups
Email Luis@soireepartyrental.com if interested in the positions!
As the email subject please write “Ready to work”
